How to become a troubleshooter?

Every day we make hundreds, if not millions of small decisions – from what we will focus our energy on to what to respond to the client in e-mail correspondences and even what to eat for lunch. Someone would say that we will be confronted with such a large number of decisions over time that we will get better in achieving optimal results, improve our productivity to unexpected borders and anticipate many problems before they occur, but unfortunately, this is not the case.

The basic problem is that most people actually base their decisions on intuition, which is not particularly reliable. It is necessary to almost machine-work an algorithm that leads us to the solution without the influence of our inaccurate assumptions and prejudices. It sounds like a job for developers, but it really only takes a bit of creativity in accessing problems.

Turn out the header assumptions

When faced with a challenge, print out all the assumptions you have about it. Then ask yourself the question of how an average person would approach to solving this problem. Define the most obvious and most straightforward solutions, then ask yourself, “What happens if I do not go that way?”

Then try to reshape the elements of the puzzle itself, re-examine the assumptions, ask yourself how you can deviate from what the average person would do. If you used to work on labyrinths when you were a child, you probably know that the solution only reveals itself when you go back – from the finish line to the start.

elements of the puzzle

Change the perspective

In everyday situations, we face numerous problems and obstacles that test our power of will, determination and analytical thinking. Yet, each of these obstacles can teach us something. That is why it is necessary to approach the problems in a special way, gradually and only when we can see the problem from all angles.

One of the reasons why people are often trapped in a vicious circle of decision making is that they are trapped in their own perspective. To initiate lateral thinking and solve problems in a different way, you need to change your perspective, to look at the challenge that you see as a completely different person, perhaps a doctor, a scientist, an athlete, a programmer or someone who may be completely different from you.

Try to predict how the situation will develop

Of course, this will not be easy, but if you try to figure out how the situation might progress and in which direction it will go before you start solving the problem, you will be able to predict different outcomes that might just lead you to a potential solution.

Let the problem/challenge look interesting

Solving the problem largely depends on your mood and attitude. If you are tackling the problem with a different problem, “do I need to deal with this too?”, of course, it will be all the more difficult for you to solve. Try to present the problem to yourself as a challenge and a solution for it as a reward.